The good, the bad and the ugly – Escrow.com 2019 Edition

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Back in 2016 we started a series here that looked at the best and worst about companies in the domain industry. Over the last 30 months a lot has changed at many companies so we are revisiting the good, the bad and the ugly.

Each post will deal with just one company, readers are encouraged to share their positive and negative experiences. Suggestions for improvement are also encouraged.

One of the goals of the column is that company representatives will see how their customers think of them. This can lead to a conversation on fixing problems.

What is not allowed:

  • Personal attacks on individuals at the chosen company
  • Promoting a competitor
  • Posting domains for sale

The company in the spotlight today is Sedo.

Founded: February 12, 2001

Previous TGTBTU on Escrow.com

About Raymond Hackney

Raymond is a writer, domain trader and consultant based in Pennsylvania. Raymond is the founder of 3Character.com and TLDInvestors.com.

Comments

  1. max says

    The bad

    1) Both User of the domain and the potential buyeer can be uncovered when transaction starts…

    2) With that amount of price, they can hold the domain and transfer it, reducing risks and time ( and could help escrow stay competitive against uni and othet that transfer the name to the new user automatically

    3) if the user is a company, he can’t sell the name by himself, ( 1 user only 1 account) , so the user càr sell his company domains and his personal domains 🙁

    the good :

    reputation
    customer support
    world leader

  2. Robert McLean says

    The heavy weights of the domain name industry rarely comment here.

    Secrecy, is of course a tool used for success, by most successful domainers.

    I would like to hear from Kevin Ham, Rick Schwartz, Larry Fisher, Gary Chernoff, Mike Mann, etc..

    You know the heavy weights. The kings of the industry. The ones that control and dictate, the industry.

    The rabble, the stupids, like me, that deign to know a smidgen of what could be imparted by the greats of the business, wait for the word on high, but alas, remain only fodder for ridicule, for the rich, successful boys and girls of the domain elite.

    Escrow.com? ,reserved for the elite of the business.

    Escrow.com? ,the standard! Excellent.

    Escrow.com? ,in the pockets of the elite of the domain name business.

    For four years now, I have had Escrow.com Buy Now buttons on all of my domain name landing pages.

    NOT ONE SALE! IN FOUR YEARS!

    That should give all the domainer elites that read here, a good laugh!

    Laugh it up boys and girls.

    Should make you feel superior and smart and …..

    Well..

    thanks!

  3. Jack says

    I’ve used Escrow a few times but less than $30k of sales so for what it’s worth these are a few points that stood out to me:

    CONS

    Some personal details are revealed to each party when the transaction starts. I would hesitate to proceed with a transaction unless I was confident the buyer would follow through with the purchase.

    Verification requirement may put off buyers.

    PROS

    Fast verification. Took under 1 minute after uploading identity document for live chat to verify my account. If verification is an unescapable, at least the process I experienced was as hassle free as one can expect.

  4. JohnH says

    Very happy with Escrow.com Not even a beef, but the ‘Know Your Customer’ laws they follow can slow a deal down and be off-putting for some buyers (…upload a valid government-issued ID and a proof of address document such as a recent utility bill or bank statement. I was told by Escrow CS that once they’ve seen the documents they delete them.) I point out to buyers that once they’re verified, Escrow can come in handy for all sorts of transactions. And if a buyer balks there’s a good chance Escrow just protected me from a bad apple.