Last week ago I put a pre-order for the domain name Luxury.Villas for the 5th day of the Early Access program for a total of $220, $150 for EAP 5 and a registration fee of $70.17.
I know that other registrars at the time where showing this domain name Luxury.Villas as a very expensive premium domain.
Hexonet for example had the domain for around $9,500 however when I check Godaddy the price was only $169.99, so I went ahead with the registration and Godaddy took my money.
Yesterday I got the bad news:
Today I got another notice from Godaddy:
What I didn’t get from Godaddy was the truth which is that they made a pricing mistake that they were not willing to offer.
The domain is not registered which means it should have been acquired by Godaddy in the 5th day of the EAP and they should have sold it to me for what they charged me.
Of course this is not the first time, nor will it be the last, that domain registrars take pre-orders based off of their own errors in pricing and then reject the order, take the domains back or even ask the registrant to pay for their pricing mistake.
We wrote a post back over a month ago entitled “The Domain Business Can’t Make The Customer Pay For Someone Else’s Mistake” but they still are.