ThinkingPhones, a three-time Gartner Magic Quadrant for UCaaS “Leader,” has announced its acquisition of Contactive.com, a big data solution that connects profiles and identities created by people and businesses online and associates them with a telephone number to create an identity graph and Klink.com which leverages big data to provide in-depth customer profiles in real-time before and during calls.
Klink.com automates the process of Googling phone numbers and names, scanning public directories, and sifting through multiple social network updates, allowing users to see essential details such as a photo, name, email address, latest tweet, current city, and job associated with every phone number.
Klink.com integrates with in-house systems of record (CRM, Company Database, Customer Support, etc.) to increase workflow productivity, data usability, and corporate revenues. Contactive and Klink have over 1.5 million users, and enhance more than 600 million telephone numbers.
“By joining ThinkingPhones, we will be incorporating our big-data know-how into ThinkingPhones’ unified communications platform to offer a combined product that delivers on the promise of making enterprise communications more intelligent and effective,” said Iñaki Berenguer, CEO of Contactive and Klink. “Delivering contextual communication is going to truly move the needle for business communications as a whole, and we are thrilled to be a part of the movement.”
“The Contactive and Klink team are used by more than a 1.5 million people
Contactive was Co-founded by Julio Viera and Iñaki Berenguer, Contactive is an Android call management app that automates the process of Googling phone numbers and names, scanning public directories, and sifting through multiple social network updates to instantly display information about a caller right as the call is coming in. Contactive gathers information from a growing list of sources that includes Facebook, Twitter, LinkedIn, Gmail, Yelp, Google Places, White/Yellow Pages, and Contactive’s Global Directory. For more information, visit http://www.contactive.com.
Klink is a big data company that bridges the gap between enterprise data, telephony, and the internet. Klink offers a sales productivity platform that helps professionals identify and personalize their customer engagements with real-time sales and social data on their phones, tablets, and computers. In addition, it simplifies and automates the process of updating customer records and logging calls, improving operations, data accuracy, forecasting, and technology adoption. Klink is based in New York City. For more information, visit http://www.klink.com.