Go Daddy put out a press release today with regards to them opening a European customer care centre to serve their EMEA clients. The centre will be in Belfast, Northern Ireland.
GoDaddy, the world’s largest technology provider dedicated to small businesses, today announced it has opened a new customer care centre in Belfast, Northern Ireland. The new centre will provide localised customer care to the company’s EMEA customer base.
Belfast was chosen as the location for the centre due to the availability of highly-skilled customer care talent with diverse linguistic skills. Partnering with Concentrix, a worldwide leader in customer care, GoDaddy offers localised product and customer care in 23 European markets in 16 languages.
This combination of localised products and customer care with multilingual customer care aims to increase the levels of service offered to GoDaddy’s new and existing customers around the world. Through the customer care centre, GoDaddy offers a range of products and services to help small businesses run, manage and confidently grow their businesses.
“At GoDaddy, we truly believe we can delight our growing customer base and that the ideal formula revolves around impeccable service,” said GoDaddy Vice President Europe Middle East & Africa Stefano Maruzzi. “Although millions of customers are using digital technology every day, explaining what GoDaddy’s services can offer customers, and how they can best be leveraged to extract more value, means users will become more productive and create new business opportunities. We learn on a daily basis, then we give this knowledge back to our customers in various forms.”
Read the full release here
They have gone from one of the best to one of the worst imo
I hope it is possible to send them an email again to solve problems…I have been stuck a week-end long because of this: no phone + no email !