Comments on: UPDATE: Answerable Is Not Terminating Their Relationship With SnapNames.com http://www.thedomains.com/2009/04/08/answerable-is-not-terminating-their-relationship-with-snapnamescom/ Tue, 16 Mar 2010 16:36:10 +0000 http://wordpress.org/?v=2.9.1 hourly 1 By: Mason Cole http://www.thedomains.com/2009/04/08/answerable-is-not-terminating-their-relationship-with-snapnamescom/comment-page-1/#comment-13083 Mason Cole Wed, 22 Apr 2009 21:44:06 +0000 http://www.thedomains.com/?p=2863#comment-13083 Last week, SnapNames sent a message to customers notifying them that a total of 19 registrars would no longer participate in name acquisition for SnapNames auctions. We’ve since learned there was a database recordkeeping error regarding a few of these registrars. Unfortunately this caused SnapNames to incorrectly identify the names of some of the affected registrars – an example of this was the reference to Answerable in the e-mail sent to Internet Service Registrar customers. SnapNames apologizes for this confusion. Going forward, it’s important to emphasize that customers, of course, still have access to their domain names. In fact, it’s not necessary to transfer the names if customers prefer not to. Customers with names at each of the 19 registrars will continue to manage their names as they always have, and will have full access to their names. SnapNames has been in touch with customers to clarify the situation and answer questions. However, if any questions remain, customers should contact support@snapnames.com. Last week, SnapNames sent a message to customers notifying them that a total of 19 registrars would no longer participate in name acquisition for SnapNames auctions. We’ve since learned there was a database recordkeeping error regarding a few of these registrars. Unfortunately this caused SnapNames to incorrectly identify the names of some of the affected registrars – an example of this was the reference to Answerable in the e-mail sent to Internet Service Registrar customers. SnapNames apologizes for this confusion.

Going forward, it’s important to emphasize that customers, of course, still have access to their domain names. In fact, it’s not necessary to transfer the names if customers prefer not to. Customers with names at each of the 19 registrars will continue to manage their names as they always have, and will have full access to their names.

SnapNames has been in touch with customers to clarify the situation and answer questions. However, if any questions remain, customers should contact support@snapnames.com.

]]> By: Another Shady SnapNames.com Registrar Partner Goes AWOL - Page 3 - DNForum - Domain Sales, Domain Forum, Domain Appraisals, Domain Registrars http://www.thedomains.com/2009/04/08/answerable-is-not-terminating-their-relationship-with-snapnamescom/comment-page-1/#comment-12675 Another Shady SnapNames.com Registrar Partner Goes AWOL - Page 3 - DNForum - Domain Sales, Domain Forum, Domain Appraisals, Domain Registrars Wed, 08 Apr 2009 17:09:36 +0000 http://www.thedomains.com/?p=2863#comment-12675 [...] latest post on thedomains.com has clarifications on this issue. Hope this is informative. Further, we would also like to add, [...] [...] latest post on thedomains.com has clarifications on this issue. Hope this is informative. Further, we would also like to add, [...]

]]> By: Gazzip http://www.thedomains.com/2009/04/08/answerable-is-not-terminating-their-relationship-with-snapnamescom/comment-page-1/#comment-12672 Gazzip Wed, 08 Apr 2009 15:26:49 +0000 http://www.thedomains.com/?p=2863#comment-12672 Great news, thanks for the update Great news, thanks for the update

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